Legal Agreement

Daraz Play Terms and
Conditions – Know Your Rights

These terms govern your use of daraz play. They're written to be clear and fair — please read them before you register or place any bets on the platform.

Last updated: January 2025

Quick Summary

What These Terms Cover

Six key areas every daraz play player should understand before getting started. Full details are in the sections below.

Account Eligibility

You must be 18 or older to register on daraz play. One account per person is allowed. Providing false information during registration is grounds for immediate account closure and forfeiture of any balance.

Deposits and Withdrawals

All transactions on daraz play are processed through approved local payment channels. Deposits are credited promptly. Withdrawals are processed within the timeframes stated in the payments section of these terms.

Bonus and Promotions

All bonuses offered by daraz play come with wagering requirements. Bonus funds cannot be withdrawn until the stated wagering conditions are met. Attempting to abuse bonus offers will result in account review.

Fair Play Rules

Daraz play uses certified RNG technology for all games. Any attempt to manipulate game outcomes, exploit software bugs, or use automated betting tools is strictly prohibited and will result in permanent suspension.

Account Security

You are responsible for keeping your daraz play login credentials secure. Do not share your password with anyone. Daraz play will never ask for your password via email, chat, or phone. Report suspicious activity immediately.

Responsible Gaming

Daraz play provides tools to help players manage their gaming activity. Deposit limits, session reminders, and self-exclusion are all available. Players who show signs of problem gambling may be contacted by our responsible gaming team.

01 Introduction

Welcome to daraz play. These terms and conditions form a legally binding agreement between you and daraz play. By registering an account, making a deposit, or placing a bet on daraz play, you confirm that you have read, understood, and agreed to these terms in full.

Daraz play is an online gaming platform operated for players in Bangladesh. The platform offers a curated selection of games including Monster Triple, Lucky Dice, Rave Party Fever, Multi Bet, Queen of Bounty, Fortune Tree, and Circle. All games on daraz play are subject to the rules set out in these terms.

Important: If you do not agree with any part of these terms, you must not use daraz play. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

These terms should be read alongside the daraz play Privacy Policy and Responsible Gaming policy, both of which form part of the overall agreement between you and daraz play.


02 Eligibility

To use daraz play, you must meet all of the following eligibility requirements at the time of registration and at all times while your account remains active:

  • You must be at least 18 years of age.
  • You must be accessing daraz play from a jurisdiction where online gaming is not prohibited by applicable law.
  • You must not be a current employee, contractor, or immediate family member of a daraz play employee or contractor.
  • You must not have been previously excluded or banned from daraz play for any reason.
  • You must be acting on your own behalf and not on behalf of any third party.

Daraz play reserves the right to request proof of age at any time. If a player is found to be under 18, their account will be closed immediately, all winnings will be forfeited, and any deposits made will be returned minus any amounts already wagered.

Daraz play takes age verification seriously. If you are unsure whether gaming is legal in your location, please seek independent legal advice before registering.


03 Account Registration

Each player is permitted to hold only one account on daraz play. Creating multiple accounts — whether under the same name, the same payment method, or the same device — is strictly prohibited and will result in all associated accounts being closed.

When registering on daraz play, you must provide accurate and complete information. This includes your real name, a valid email address, and a working phone number. Providing false or misleading information during registration is a breach of these terms and may result in account closure and forfeiture of funds.

  • You are responsible for keeping your registration details up to date.
  • Daraz play may require you to verify your identity before processing withdrawals.
  • Account registration on daraz play is free. No fee is charged to create an account.
  • You must not allow any other person to use your da raz play account.

Daraz play reserves the right to decline any registration application at its sole discretion, without being required to provide a reason.


04 Deposits

Daraz play accepts deposits through approved local payment channels available to Bangladesh players. All deposit methods available on the platform are listed in your account dashboard at the time of login.

  • Minimum deposit amounts are displayed at the point of transaction.
  • Deposits are generally credited to your daraz play account promptly after confirmation from the payment provider.
  • Daraz play does not charge fees on standard deposits, though your payment provider may apply their own charges.
  • You may only deposit funds that belong to you. Using payment methods that belong to another person is prohibited.
  • Daraz play reserves the right to request documentation confirming the source of deposited funds if required.

If a deposit is credited to your account in error, you must notify daraz play support immediately. Wagering funds that were credited in error does not constitute a right to retain any winnings derived from those funds.


05 Withdrawals

Daraz play processes withdrawal requests through the same local payment channels used for deposits. Withdrawals are typically completed within a short timeframe, though processing times may vary depending on the payment method and any verification requirements applicable to your account.

  • Withdrawals can only be made to a payment method that has been verified as belonging to you.
  • Daraz play does not process withdrawals to third-party accounts under any circumstances.
  • Minimum and maximum withdrawal amounts are displayed in your account dashboard.
  • Daraz play may request identity verification documents before processing a withdrawal. This is a standard procedure and is not an indication of any wrongdoing.
  • Bonus funds are subject to wagering requirements before they can be withdrawn. Real money funds deposited by the player are not subject to wagering requirements unless they have been mixed with active bonus funds.

Note: Daraz play reserves the right to delay or decline a withdrawal if there is reasonable suspicion of fraudulent activity, a breach of these terms, or an ongoing investigation related to the account.


06 Bonuses and Promotions

Daraz play offers bonuses and promotional offers to eligible players from time to time. Each bonus or promotion is subject to its own specific terms, which will be communicated at the time the offer is made. The following general rules apply to all bonuses on daraz play:

  • All bonuses are subject to wagering requirements. The specific wagering requirement for each bonus will be stated in the offer details.
  • Bonuses are credited to your daraz play account in a separate bonus balance and cannot be withdrawn until the wagering requirement is fully met.
  • Daraz play reserves the right to withdraw any bonus offer at any time before it has been claimed.
  • Players found to be abusing bonus offers — including through the use of multiple accounts, coordinated play, or any other method designed to exploit promotional terms — will have their bonuses cancelled and their accounts reviewed.
  • Bonuses are non-transferable and have no cash value until wagering requirements are satisfied.
  • Daraz play may set game-specific contribution rates toward wagering requirements. Not all games contribute equally to clearing a bonus.

If you have an active bonus on your daraz play account and you request a withdrawal before the wagering requirement is met, the bonus and any winnings derived from it may be forfeited. Your deposited real money balance will still be available for withdrawal.


07 Gameplay Rules

All games available on daraz play operate using certified random number generator technology. Game outcomes are determined at the moment of play and cannot be influenced by daraz play, the player, or any third party after a bet has been placed.

  • Bets placed on daraz play are final once confirmed. Cancellation of a confirmed bet is not possible.
  • In the event of a technical fault during a game round, daraz play will investigate and resolve the issue. If a round cannot be completed due to a technical error, the bet will be voided and the staked amount returned to the player's account.
  • Daraz play publishes return-to-player (RTP) figures for all games. These figures represent long-term statistical averages and do not guarantee individual session outcomes.
  • Players are responsible for understanding the rules of each game before placing a bet. Game rules are accessible from within each game on daraz play.

Daraz play reserves the right to void bets and withhold winnings if there is evidence that a game was played in a manner that exploits a technical error, an unintended game configuration, or any other anomaly that produced outcomes inconsistent with normal gameplay.


08 Prohibited Conduct

The following actions are strictly prohibited on daraz play. Engaging in any of these activities will result in account suspension, permanent closure, and forfeiture of any balance held in the account:

  • Creating more than one account on daraz play.
  • Providing false identity information during registration or verification.
  • Using automated software, bots, or scripts to interact with daraz play games or systems.
  • Attempting to exploit software bugs, game errors, or system vulnerabilities for financial gain.
  • Colluding with other players to manipulate game outcomes.
  • Using daraz play for any form of money laundering or financial fraud.
  • Depositing funds obtained through illegal means.
  • Harassing, threatening, or abusing daraz play staff or other players through any communication channel.
  • Attempting to access another player's daraz play account without authorisation.

Daraz play cooperates fully with law enforcement authorities. Any activity on the platform that is suspected to involve criminal conduct will be reported to the relevant authorities without prior notice to the account holder.


09 Account Security

You are solely responsible for maintaining the confidentiality of your daraz play login credentials. This includes your username, password, and any two-factor authentication codes associated with your account.

  • Do not share your daraz play password with anyone, including friends or family members.
  • Daraz play will never ask for your password through email, live chat, or phone.
  • If you suspect that your account has been accessed without your authorisation, contact daraz play support immediately and change your password.
  • Daraz play recommends using a strong, unique password for your account and enabling any available two-factor authentication options.

Daraz play cannot be held responsible for losses resulting from unauthorised access to your account where the breach occurred due to your failure to keep your credentials secure. However, if daraz play's own systems are found to be the cause of a security breach, the platform will take full responsibility and work to restore any affected accounts.


10 Account Suspension and Closure

Daraz play reserves the right to suspend or permanently close any account at any time if there is reasonable cause to believe that a player has breached these terms, engaged in fraudulent activity, or poses a risk to the integrity of the platform.

  • Players whose accounts are suspended will be notified by email where possible.
  • During a suspension, access to the account and all associated funds will be restricted pending investigation.
  • If an investigation concludes that no breach occurred, the account will be reinstated and full access restored.
  • If a breach is confirmed, daraz play may permanently close the account and forfeit any balance held within it.
  • Players may also request voluntary account closure at any time by contacting daraz play support. Any real money balance remaining at the time of closure will be returned to the player's verified payment method.

11 Responsible Gaming

Daraz play is committed to promoting responsible gaming among all players on the platform. Gaming should be an enjoyable activity, and daraz play provides a range of tools to help players stay in control of their spending and time.

  • Deposit limits can be set from your daraz play account settings at any time.
  • Session time reminders are available to alert you when you have been playing for an extended period.
  • Self-exclusion options allow you to temporarily or permanently restrict your access to daraz play if you feel your gaming is becoming problematic.
  • Daraz play may proactively contact players who show patterns of behaviour associated with problem gambling.

For more information on the responsible gaming tools available on daraz play, please visit the Responsible Gaming page. If you are concerned about your gaming habits, we encourage you to use these tools without hesitation.


12 Limitation of Liability

Daraz play provides the platform on an "as is" basis. While every effort is made to ensure the platform operates reliably and without interruption, daraz play cannot guarantee uninterrupted access at all times.

  • Daraz play is not liable for losses resulting from platform downtime, technical faults, or internet connectivity issues outside of its control.
  • Daraz play is not liable for any indirect, consequential, or incidental losses arising from your use of the platform.
  • In all cases, daraz play's maximum liability to any individual player is limited to the amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Nothing in these terms limits daraz play's liability for fraud, gross negligence, or any other liability that cannot be excluded under applicable law.


13 Changes to These Terms

Daraz play may update these terms and conditions from time to time. When changes are made, the updated version will be published on this page with a revised effective date. Players will be notified of significant changes via email where possible.

Continued use of daraz play after the publication of updated terms constitutes your acceptance of the revised agreement. If you do not agree with the updated terms, you should stop using daraz play and contact support to arrange account closure.

Tip: We recommend checking this page periodically so you are always aware of the current terms that apply to your use of daraz play.


14 Contact Us

If you have any questions about these terms and conditions, or if you need clarification on any aspect of your daraz play account, please contact the support team. Daraz play support is available 24 hours a day, 7 days a week.

  • Email: [email protected]
  • Live chat: available from within your daraz play account after login
  • FAQ: visit the FAQ page for answers to common questions

Daraz play aims to respond to all support enquiries promptly. For account-specific issues, please have your registered email address and account details ready when you get in touch.

Ready to Get Started?

Join Daraz PlayBangladesh's Trusted Gaming Platform

Now that you know the rules, you're ready to play. Registration is free and takes under two minutes. The full daraz play game library is available immediately after sign-up.